In the work of telecom company under the leadership of cordial care, I humbly learn to firmly establish the “fight for survival” concept, to smile service responsibility to customer satisfaction for the purpose, based on their own, love and respect their jobs, do a solid job Telecommunications grass-roots customer service work. Now on several aspects to their own work to do self-identification:
1, to strengthen business.
Customer service department, the public if the supermarket business management and assessment, I focus on doing a good job in the daily business processing of various raw materials, statements and the check of revenue funds. As much as possible to create favorable conditions for service providers, in business advocacy, business guidance, resource sharing and other support in place.
2, based on their own, love and respect their jobs
As a customer service, I always adhere to the “simple things to do is not simple.” When colleagues encounter difficulties in need of class, can no complaints to give up the rest time, firm obedience to the company's arrangements, the company has a long history of hard work, The whole body and mind into the work for the shift; whenever the company to carry out new business, they are always on the new business to do a comprehensive, detailed understanding, master, the only way to better answer customer inquiries in order to The company's new business comprehensive, in-depth development.
3, pay attention to overcome the ideological “lazy” sex.
I adhere to the system, according to plan theoretical study. First of all, the theoretical study is not regarded as “soft targets” and an additional burden, consciously participate in the quarterly focus on party learning; followed by their own learning program, adhere to individual self-learning, squeeze the time, correctly handle the contradiction between work and study, Busy work neglected to learn, not because of heavy task and relax learning.
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